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Home/ Returns

Returns Policy

Our talented staff inspects every order for quality and craftsmanship, but on rare occasions, an issue may escape our notice.

If you are not happy with your print products, please let us know. Here at Printique, we’re dedicated to customer service and we want the chance to make things right.

You should contact customer service within 30 days of receiving your order by emailing service@printique.com . Including the below information will help us to resolve things quickly.

  1. Your name
  2. A detailed description of the problem
  3. Your order number
  4. Some pictures of the issue

If your print product has a defect, we will fix or replace it at our expense. If you return your product, we will issue you a credit for its full value. Products can be returned to:

Printique
370 19th St,
Brooklyn, NY 11215, United States

Please understand that we are not responsible for customer errors such as spelling or grammatical mistakes, quality issues with the original images, or ordering errors. Please review your orders carefully before placing them.

martha stewart weddings

“High-quality wedding albums.”

martha stewart weddings

“Site, shipping packaging, and quality are among the best.”

martha stewart weddings

“Choose the best photo printing services.”

martha stewart weddings

“Beautiful, hard-bound books.”